Terms of Service
These Terms of Service govern your use of the ARCLO website and your purchase of products from our store. By accessing the website, creating an account, submitting an order, or using our services, you agree to these Terms.
Online Store Terms
You may use this website only for lawful purposes. You must not use the website, its content, or its services in a way that violates applicable law, infringes the rights of others, interferes with website operation, introduces malicious code, or attempts unauthorized access to systems or data.
Product Information
We aim to present product descriptions, materials, finishes, dimensions, colors, images, and other details as accurately as reasonably possible. Screen settings, lighting, photography, production methods, material characteristics, and normal manufacturing tolerances may cause minor differences between website images and the product received.
Natural, plated, polished, brushed, stone-set, handmade, or individually finished products may show reasonable variations in tone, texture, placement, or finish.
Pricing
Prices displayed on the website may change without prior notice. The price shown during checkout at the time an order is submitted is the price applicable to that order, subject to correction of obvious pricing or system errors.
Shipping charges, taxes, duties, or other applicable charges may be shown during checkout or handled according to the shipping terms presented for the order.
Orders
Submitting an order does not guarantee acceptance. We may review, limit, cancel, or refuse an order where reasonably necessary, including in cases of suspected fraud, payment issues, inventory errors, inaccurate product information, pricing errors, delivery restrictions, or other operational concerns.
If an order cannot be accepted after payment has been authorized or collected, the applicable amount will be refunded through the original payment method where possible.
Payment
Available payment methods are displayed during checkout. You agree to provide current, complete, and accurate billing and payment information for all purchases.
Shipping and Delivery
Shipping options and available delivery services may vary by destination, product, inventory status, and carrier availability. Delivery estimates are not guarantees and may be affected by customs processing, carrier delays, weather, peak seasons, address issues, local restrictions, or other events outside our reasonable control.
Please review the Shipping Policy for additional information.
Returns and Refunds
Returns, exchanges, cancellations, and refunds are handled according to the Refund & Return Policy published on this website.
Order Information and Address Accuracy
You are responsible for providing accurate contact, billing, and delivery information. If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing or shipment.
Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, product photography, layout, design elements, and original visual materials belongs to ARCLO or is used with permission. Content may not be copied, reproduced, republished, distributed, sold, or commercially exploited without authorization.
Third-Party Services and Links
The website may use or link to third-party services, payment providers, social platforms, apps, or websites. Third-party services are governed by their own terms and privacy practices. ARCLO is not responsible for the operation or content of independent third-party services.
User Content
If you submit reviews, comments, images, feedback, or other content, you confirm that you have the right to provide that content and that it does not violate the rights of another person or applicable law.
Prohibited Use
You must not use the website to commit fraud, distribute harmful code, scrape or collect data unlawfully, interfere with website security, impersonate another person, submit false information, infringe intellectual property, or engage in any unlawful or abusive conduct.
Disclaimer
To the extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, error-free, or free from technical issues.
Limitation of Liability
To the maximum extent permitted by applicable law, ARCLO will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited or excluded.
Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable consumer-protection law.
Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, or costs resulting from your unlawful use of the website or your material breach of these Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Changes to These Terms
We may update these Terms from time to time. The version published on the website at the time of use or purchase will apply, subject to applicable law.
Contact
For questions about these Terms, please contact ARCLO through the contact page on our website.